Via Rail Tickets: Book Your Canadian Train Journey (2024)

Are you ready for a thrilling train trip across Canada’s varied landscapes? VIA Rail offers 19 train routes, opening up endless exploration options. We’ll guide you through booking your tickets with VIA Rail, making your journey smooth from the beginning to the end.

Did you know the trip from Montreal to Quebec City takes just over 3 hours? Or that the famous route from Toronto to Vancouver lasts 4 days and 1 hour? VIA Rail has the perfect train trip for you, whether you want a quick city-to-city trip or a long journey across the country.

Key Takeaways

  • VIA Rail offers 19 diverse train routes across Canada
  • Popular routes like Montreal to Quebec City take just over 3 hours
  • The iconic Canadian route from Toronto to Vancouver spans 4 days and 1 hour
  • VIA Rail provides various service classes to cater to different budgets and preferences
  • Seamless online booking with the option to add special requests and accessibility needs

Via Rail’s Online Booking System

Booking your Canadian train journey with Via Rail is now easy thanks to their online system. It’s great for both new and experienced travelers. The booking platform is simple to use.

Seamless Online Reservations

The Via Rail website lets you find trains, pick your route, and book with just a few clicks. It guides you from choosing seats to paying. This makes booking easy.

You can pay with rail e-tickets using American Express, Mastercard, or Visa. Your transactions are safe with security features like CVV, VbV, and SecureCode.

Creating a Via Rail profile makes booking easier for the future. You can save your payment info and preferences. Debit cards from certain banks work for booking, but not Interac online.

VIA Préférence Member Benefits

The via rail préférence program is great for regular travelers. You can use points to pay for tickets when booking online. This saves money on trips.

Via Rail’s booking system is designed to make planning easy and rewarding. It’s perfect for both new and regular travelers. The design and member benefits make booking hassle-free from start to finish.

“The online booking system made planning my trip a breeze. I was able to easily customize my travel preferences and redeem my VIA Préférence points, saving me a considerable amount on my ticket.” – Sarah, Frequent Via Rail Traveler

Booking via Phone

For those who like a personal touch, Via Rail has a toll-free phone service for booking. Call 1-888-VIA-RAIL (1-888-842-7245) or use the TTY line at 1-800-268-9503 if you’re deaf or hard-of-hearing. This toll-free number is perfect for booking train travel assistance from anywhere in Canada or the U.S.

When you call Via Rail, booking is smooth and easy. Everyone traveling with Via Rail must have a valid photo ID. Kids without an ID can show a health insurance card. Youth aged 13 to 17 can use a driver’s license or health card.

After booking, you’ll get your details via email. You can add your boarding passes to your phone’s digital wallet for quick access. If you need to, you can check your reservation online by logging in or using your name and booking number to print or resend your passes.

Via Rail also offers a Train-Alert service. It sends updates on delays and big schedule changes by email or SMS. This keeps travelers informed and ensures a smooth trip.

“Via Rail’s phone reservation service makes booking my train travel a breeze. The toll-free number and personalized assistance make it easy to plan my journey, and the Train-Alert service keeps me updated on any changes.”

Finding Station Information

Navigating VIA Rail Canada’s train stations is easy with the company’s website. It offers detailed information on station locations and hours. This ensures a smooth trip for travelers.

Station Locations and Hours

The VIA Rail website has a section for station details. It lists the location and hours for every station across the country. Whether you’re heading to a big city or a small town, you can find the station info you need.

Ticket Sales at Small Stations

Most VIA Rail stations sell tickets, but some small ones might not. It’s smart to call ahead to check ticket sales at your station. This way, you can buy your tickets early and avoid delays on your trip.

Train ticket price on VIA Rail Canada website$62 CAD before taxes ($47.06 USD), $70.02 CAD after all fees ($53.14 USD)
Ticket booking timeline2 weeks before the trip
Onboard amenitiesAmple luggage space, overhead bins, electrical sockets, free WiFi (on select trains), cart service offering food and drinks
Travel discounts
  • Children aged 2-12 travel for $20 in Economy class on select routes and trains
  • Kids aged 2-12 travel at 50% off in Economy class, kids under 24 months travel free
  • 25% discount for Canadian military personnel and their families
  • 33% discount for Indigenous communities
  • Free ticket for groups of 10 or more when purchasing 20 Economy class tickets
  • Up to 12.5% off for HI members and three companions

Using the VIA Rail website, travelers can plan their trips with ease. They get all the station info they need for a smooth journey. This makes train travel enjoyable and stress-free.

Booking Through Travel Agents

Booking your Via Rail tickets through a travel agent offers a personal touch and help with your travel plans. Via Rail works with travel agencies in Canada, the United States, and some other countries. This means you can book your tickets from almost anywhere in the world.

Domestic Travel Agents

In North America, Via Rail has strong ties with travel agencies in Canada and the United States. These agents can sell Via Rail tickets and help plan your trip. They’re great for locals and visitors alike, making booking easy and stress-free.

Overseas Travel Agents

Via Rail also has partners in many parts of the world. If you’re in Europe, Central or South America, Australia, New Zealand, or Asia, you can book tickets through these agents. This makes it easy for travelers from around the globe to get help with their train booking through agencies and international rail reservations.

To find a list of Via Rail’s preferred travel partners, check their website or contact their Agency Support team. They’re ready to help Monday to Saturday, from 8:00 a.m. to 9:00 p.m. Eastern Standard Time. They can give you all the info you need on booking, payment options, and special deals through their travel agency network.

“Booking through a travel agent takes the stress out of planning my Canadian rail adventure. They handle all the details, from selecting the best routes to ensuring a seamless experience.”

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Contact Via Rail for Assistance

Need help with via rail customer service, train travel support, or rail transportation inquiries? The Via Rail team is ready to assist you. They can help with website navigation, booking changes, or any other questions you might have.

To get in touch with Via Rail, call their toll-free number at 1-888-VIA-RAIL (1-888-842-7245) or the TTY line at 1-800-268-9503 for those who are deaf or hard-of-hearing. Their Agency Support team is ready Monday to Friday, 8:00 a.m. to 9:00 p.m. EST, to help travel agents and agencies.

For general customer service or after-hours support, call Via Rail’s Customer Service team at 1-888-VIA-RAIL (1-888-842-7245). They can assist with booking changes, special meal requests, accessibility needs, and more.

Agency Support1-800-361-8010Monday to Saturday, 8:00 a.m. to 9:00 p.m. EST
Customer Service1-888-VIA-RAIL (1-888-842-7245)24/7
TTY Line1-800-268-950324/7

Via Rail recommends booking your trip at least 48 hours in advance. This ensures availability and lets them meet your special needs, like dietary or accessibility requirements. Their team aims to make your travel experience smooth and personalized. So, don’t hesitate to ask for help if you need it.

Planning your next train travel adventure or have a rail transportation inquiry? The Via Rail customer service team is here to support you every step of the way.

Via Train-Alert Service

Knowing about your Via Rail train journey is key. The VIA Train-Alert service makes this easy. It sends you updates on delays and big schedule changes that might change your plans.

Stay Informed About Delays and Changes

Via Rail’s Train-Alert service keeps you updated with emails or texts. You’ll get the latest news right away. This includes info on via rail service alerts and schedule change updates.

This service alerts you about any train delay notifications that might affect your trip. It’s a great way to stay ahead and adjust your plans easily.

By using the VIA Train-Alert service, you’ll know about any changes or issues with your Via Rail trip. It’s a great way to make your travel smooth and worry-free.

“The VIA Train-Alert service has been a game-changer for my Via Rail travel. I no longer have to worry about unexpected delays or schedule changes. The notifications keep me informed and help me plan accordingly.”

If you’re a regular or first-time Via Rail traveler, this service is a must-have. It helps you stay informed, plan better, and enjoy a smooth trip.

Baggage Policy Updates

Starting June 10, 2024, Via Rail Canada has changed its baggage policy for all trips. If you book or change your ticket after this date, make sure to check the new rules. This will help make your trip smoother.

The new policy sets clear rules for carry-on and checked bags, depending on your ticket type. Economy and Economy Plus passengers can bring one carry-on bag, but you can add a second for $15-$20 plus tax. Business and Business Plus passengers get one large carry-on for free and pay for extra ones.

For checked bags, Escape, Economy, and Economy Plus classes let you bring one large bag. You can add a second for $40 plus tax per way. Sleeper Plus and Prestige classes allow two large checked items.

Some items like strollers, medical gear, musical instruments, and sports equipment can be carry-ons, but they might cost extra. Check the new rules for details on size limits and fees.

“The new baggage policy aims to provide our customers with a clear and consistent travel experience, while optimizing the handling and storage of luggage on our trains,” said a spokesperson for Via Rail.

The updated via rail baggage policy and train travel luggage guidelines aim to make your trip better. Make sure to know the carry-on and checked bags rules before your trip. This will help with a smooth start and end to your journey.

Travel Options and Fare Types

Planning your trip with VIA Rail means choosing from many travel options and fare types. Each option has special features to fit what you want. Whether you want tailored train experiences or the freedom of train travel classes, VIA Rail has something for you.

VIA Rail offers different fare types like Escape, Economy, Economy Plus, Business, and Business Plus. Each fare has its own perks and rules. For example, Business and Business Plus fares give you access to big Business lounges, free meals, and more. These are perfect for travelers who want the best.

On the other hand, Escape and Economy fares are more budget-friendly. They make train travel affordable for more people.

VIA Rail also has various train travel classes and special features. The VIA Préférence loyalty program lets you earn points for rewards. There are also discounts for corporate accounts and CAA members.

No matter which via rail fare types or train travel classes you pick, VIA Rail promises a memorable and comfy trip.

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“VIA Rail offers a range of travel options to suit every preference and budget, making it easy to plan the perfect Canadian train journey.”

VIA Rail has everything from big Business lounges to flexible Economy fares. It suits both fun trips and work commutes. With train travel classes and tailored train experiences, your trip will be smooth and fun.

via rail tickets: Special Offers and Deals

Travelers looking to save on their next Canadian train journey can find many special offers and discounts from Via Rail. The company often has great via rail ticket discounts, train travel promotions, and rail fare sales. These deals make train travel more affordable and accessible.

CAA members can save up to 20% on all Via Rail destinations. Booking tickets early can also get you limited discounted seats on each train. There’s an extra 10% off Business and Sleeper Plus fares for immediate family of the deceased with bereavement fares.

Discount TypeDiscount AmountEligibilityValidity
CAA Member DiscountUp to 20%CAA membersYear-round
Advance Purchase DiscountVariesAll travelersLimited availability
Bereavement Fare10% additional discountImmediate family of deceasedUntil November 18, 2023
Children’s Fare$20 in Economy (2-12 yrs)Children ages 2-12July 1 to September 30, 2024
Military Discount25%Canadian military personnel and familiesYear-round
Indigenous Discount33%Indigenous communities in CanadaYear-round
HI Member Discount12.5%HI members and 3 companionsYear-round
Group Discount1 free ticketGroups of 10+ Economy classYear-round

Customers should check the Via Rail website often for the newest via rail ticket discounts, train travel promotions, and rail fare sales. This way, they can plan their next great rail trip.

Tailored Train Travel Experiences

At Via Rail, we know every traveler is different. That’s why we offer many train travel experiences. From via rail senior fares to train travel corridor routes and rail getaways and escapes, we have something for everyone.

Senior Travellers

Senior travelers have special needs and priorities. That’s why we have via rail senior fares and amenities for them. We offer priority boarding and dedicated seating to make their trip comfortable and easy.

Our team makes sure seniors can relax and enjoy Canada’s beautiful views during their trip.

Corridor Routes

For those wanting to explore, Via Rail has many train travel corridor routes. You can visit vibrant cities or enjoy nature’s beauty. Our routes offer a unique and memorable journey.

Getaways and Escapes

The journey can be as exciting as the destination. That’s why we offer rail getaways and escapes for relaxation and rejuvenation. From the luxurious Prestige Class to cozy Sleeper Plus, our getaways combine comfort, convenience, and stunning views.

Train JourneyMiles CoveredDays on TrainNights on Train
Vancouver to Toronto Train Tour2,77553
Canada Coast to Coast by Train3,24054
Trans Canada by Rail in Winter2,76244

“The Prestige Class cabin on the Canadian train offers an unparalleled level of comfort and luxury, with generous windows that provide stunning panoramic views of the passing landscapes.”

Whether you’re a first-timer or a seasoned traveler, Via Rail’s experiences are for you. From via rail senior fares to train travel corridor routes and getaways, we aim to make your journey comfortable, convenient, and unforgettable.

New Trains and Fleet Replacement

Via Rail, Canada’s main passenger rail service, is updating its fleet. This effort aims to bring in a new train generation. These trains will make traveling better for passengers across the country.

The new trains are now on key routes like Québec City, Montréal, Ottawa, and Toronto. They have features like wider aisles and more help for people with disabilities. They also have lower emissions and are better for the environment.

Thanks to the new trains, Via Rail has seen more people buying tickets and making more money. Passengers love the new comfort, easy access, and features of the trains.

Also, the new trains are more reliable, arriving and leaving on time more often. This has brought in more riders and helped Via Rail grow in the Canadian market.

Via Rail has big plans for the future, outlined in “Via Action 2030.” It aims to make travel faster and more frequent. This shows Via Rail’s dedication to giving travelers a top-notch rail experience.

“The new trains feature wider aisles, increased mobility aid options, and reduced emissions, making the Via Rail travel experience more accessible and environmentally friendly than ever before.”

Via Rail’s ongoing fleet updates will greatly benefit passengers and Canada’s transport system. These new trains will make traveling more accessible and sustainable. They’re set to take the via rail travel experience to new levels.

Sustainable Mobility Initiatives

Via Rail is working hard to make train travel better for everyone, including those with disabilities. They want to be the best choice for travelers who need special help. This includes people with reduced mobility or other disabilities.

Accessibility for All

Via Rail is really focusing on making trains more welcoming for everyone. They have started many projects to make sure train travel is good for passengers with different needs.

  • Customers with special service requests should arrive 30 minutes before the train leaves.
  • It’s best to book your trip at least 48 hours ahead.
  • If you need special seating, you can ask for it up to 48 hours before your trip. If you need a doctor’s note, you can ask up to 96 hours ahead.
  • You need to tell us about your needs at least 48 hours before your trip.
  • If you want to bring a helper, they must be at least 13 years old and can ride for free in the same class as you.
  • To bring a helper, fill out a form and send it by email, fax, or mail for approval.
  • Tell us about your needs in your VIA Rail profile to make booking easier.
  • If you can’t ask for help 48 hours before, VIA Rail will try to help you anyway.
  • VIA Rail keeps your health info or special requests for three years.
  • If we confirm your service after you book, we’ll send you a note right away.
  • If we can’t take you for some reason, we’ll tell you within 10 days and explain why.
  • If you need help with certain things on your trip, you can bring a helper.

Via Rail also gives a 33% discount on tickets to Indigenous people. This makes train travel cheaper and easier for them. The discount works on many ticket types, but not all.

Via Rail’s work on making trains better for everyone shows their commitment to improving life for Canadians. They’re all about making transportation that includes everyone.


Booking your via rail ticket opens the door to an unforgettable Canadian train journey. You’ll see diverse landscapes and vibrant cities. Via Rail offers easy ways to book online, by phone, or through travel agents for your rail travel in Canada.

Looking for comfort or saving money? Via Rail has options for everyone. Choose from business class with lots of perks or economy for a budget-friendly trip. With special offers, you can make your trip even better and remember it for years to come.

When planning, keep an eye on Via Rail’s updates and know their baggage rules for a smooth trip. Via Rail cares about being green and accessible. So, you can travel with peace of mind, knowing you’re supporting good values.


How can I book my Via Rail tickets online?

Booking your train tickets online with Via Rail is easy. You can add special requests for help or accessibility to your booking. If you’re a VIA Préférence member, you can use your points to buy your ticket online.

What are the benefits of being a VIA Préférence member when booking online?

Being a VIA Préférence member gives you extra perks. You can use your points to buy tickets online.

How can I book Via Rail tickets by phone?

Call 1-888-VIA-RAIL (1-888-842-7245) or TTY 1-800-268-9503 for phone bookings. This number works from anywhere in Canada or the United States.

How can I find information about Via Rail stations?

Check the Via Rail website for station info, including locations and hours. Remember to call ahead for small stations, as not all sell tickets.

Can I book Via Rail tickets through a travel agent?

Yes, you can book with a travel agent in Canada, the U.S., or through Via Rail’s international agents.

How can I contact Via Rail for assistance?

For help not found on the website, call 1-888-VIA-RAIL (1-888-842-7245) or TTY 1-800-268-9503.

How can I stay informed about delays and schedule changes?

Subscribe to the VIA Train-Alert service for updates on delays and big schedule changes. You’ll get emails or texts.

What is the updated baggage policy for Via Rail?

The new baggage policy started on June 10, 2024, for bookings or changes then. Check the policy for carry-on and checked bag limits.

What travel options and fare types are available with Via Rail?

Via Rail has many travel options and fares to fit your needs. Each fare has unique features and benefits.

Does Via Rail offer special deals and discounts?

Yes, Via Rail has special deals and discounts, like Sleeper Plus class deals all year. Visit their website for the latest offers.

What types of tailored train travel experiences does Via Rail provide?

Via Rail offers customized train trips for different needs and tastes. This includes special deals for seniors, dedicated routes, and relaxing getaways.

What are the updates to Via Rail’s fleet and train models?

Via Rail is updating its fleet with new train models. These new trains are now on routes between Québec City, Montréal, Ottawa, and Toronto.

How is Via Rail focused on sustainable mobility and accessibility?

Via Rail is working on making train travel better for everyone, including those with disabilities. They aim to be the best choice for accessible travel.

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Via Rail Tickets: Book Your Canadian Train Journey (2024)
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